Please refrain from including any of the following in your review: If you wish to comment about product selection, pricing, ordering, delivery or other issues, please contact CHANEL Customer Care. Please explain why you like or dislike the product, focusing on the product's features and your user experience. If the above conditions are met, you will receive a refund for the returned products as well as the delivery costs that you originally incurred (except in the case of a partial return).We value your input and invite you to rate and review the products you have purchased. Products that have been altered are not returnable. They also must be returned with their tag.
In your package, CHANEL provides a prepaid shipping label to be attached directly on your return parcel before depositing it at a post office.Įyewear Products may also be returned within a CHANEL fashion boutique.įor health and hygiene protection, cosmetic products that have been unsealed are not eligible for reimbursement.Īll products must be returned in their original packaging and eyewear products must be returned with the accessories provided. Simply complete the return form enclosed with your package (also available on our website if you have created an account) and send us the unused products in their original packaging,along with the return form. You can return all or part of your order within 30 calendar days from the date of shipping. In case of absence, you will receive a message inviting you to pick up your parcel in a parcel shop within 15 days What are my delivery options ? DHL Home delivery within 5 to 7 business days (25€, complimentary over 50€)ĭelivery Monday to Saturday from 8 am to 4 pm that contains viruses, worms or other potentially harmful programmes or computer files.Īll reviews are subject to ’s Terms of Use.that includes any comment on the medical or pharmaceutical performance of the Products.that includes information referencing websites other than the Website, publicity, third party brands or content that is not be relevant to the products sold on the Website, physical addresses, email addresses, contact details or telephone numbers or any other information allowing the identification of a person.for which you have been paid of have received compensation by a third party not approved by Chanel.that can reasonably be considered to be defamatory, derogatory, inciting hate, biased, offensive or insulting, in particular with regards to race or religion, threatening in an illegal manner or representing unlawful harassment of any individual, person, agreement, partnership or business.that violates any law or order, or indeed any decree or regulation (including, but not limited to, those which regulate consumer protection, unfair competition, discrimination or false advertising) and more generally, any regulation.
that infringes any copyright, patent right, trademark, business secret, trade secret and/or any other intellectual property rights, property rights, publicity rights of any third party and/or any confidentiality agreements.that you know to be false, incorrect or misleading.
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